Creator
Tools
Description
Fiona will ingest a Pylon ticket, read our docs if needed, and create a feature request report we can then share to our team.
Clones
Category
Example Task
Transform Pylon support tickets into structured feature requests automatically. Fiona reads your support tickets, analyzes screenshots, and creates comprehensive feature request reports that your product team can act on immediately.
What Fiona Does:
📋 Extracts ticket details from Pylon support conversations
🖼️ Analyzes screenshots to understand visual context
📝 Generates structured reports with User Problem, Suggested Solutions, and Current Workarounds sections
✨ Saves time by automating the manual work of translating customer feedback into actionable requests
Perfect for:
Support teams using Pylon who need to escalate issues to product
Product managers who want consistent, detailed feature request formatting
Teams looking to streamline their customer feedback loop
How to Use: Simply send Fiona a Pylon ticket URL, ID, or number. She'll read the conversation, process any screenshots, and deliver a professionally formatted feature request ready to share with your product team.
Bonus Integration: Pair Fiona with the Linear Assistant in a Workforce to automatically send feature requests to Linear projects for tracking!
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