Customer Support

Managing customer chats, bookings, and info requests on WhatsApp can get messy fast. The WhatsApp AI Agent keeps things smooth by handling messages, scheduling, and responses intelligently. ## What It Does - Understands intent and context, not just keywords - Books meetings via Google Calendar - Searches the web for real-time info - Manages threads to keep chats organized - Adapts tone for professional, human replies - Protects privacy with no data stored beyond the chat ## Benefits - Faster replies and fewer mistakes - Everything managed in WhatsApp—no app switching - Consistent tone and reduced workload The WhatsApp AI Agent simplifies communication so you can focus on higher-value work.

This tool updates the priority level of a Freshdesk ticket using the Freshdesk API. Supports priority levels 1-4 (Low, Medium, High, Urgent). Used for when you support agent identifies a high urgency ticket and needs to escalate to a human, or management. Instructions can be found in this video: https://youtu.be/uIDeP-mbX5k Built for the Liam Ottley × AAA Accelerator Hackathon

Paste a public Loom video URL and this tool will automatically download the video and return a direct link to the hosted file. The resulting video URL can be opened by agents and used in tasks or downstream automations—no manual steps required.

Built for the Liam Ottley × AAA Accelerator Hackathon Onboarding Mentor helps new hires get instant answers to questions about company handbooks and SOPs without interrupting team members.

Send a message to someone you know via their WhatsApp ID.

Built for the Liam Ottley × AAA Accelerator Hackathon Customer Feedback Analyzer analyzes customer reviews, surveys, and support chats to extract sentiment insights, identify improvement themes, and generate actionable Customer Insight Reports.

Automatically analyze and prioritize Freshdesk tickets using AI—no manual triage required. Priority Analyzer receives tickets via webhook, evaluates business criticality using AI, and assigns the correct priority level (Low, Medium, High, or Urgent). It analyzes system criticality, affected users, revenue impact, and time sensitivity, then updates the ticket and posts its analysis as an internal note. Why It Matters: Support teams miss urgent issues buried in ticket queues, causing delayed responses to critical problems. Automated AI triage ensures urgent issues get immediate attention. Unlike traditional systems that over-emphasize impatient customers, LLMs analyze request urgency with nuance based on actual business impact. How It Works: Webhook triggers on ticket creation → AI analyzes content → Determines priority → Updates ticket priority via API → Posts analysis note. Fully automated in seconds. Built for the Liam Ottley × AAA Accelerator Hackathon by TicketCloserAI.com

Sophia: Your AI Virtual Receptionist Sophia provides seamless, 24/7 customer service for Foils & Fades. Her core function is automating operational tasks to maximize efficiency and client experience. What She Does: 100% Call Coverage: Acts as the first point of contact for every inbound call, ensuring zero missed booking opportunities. Appointment Management: Books, reschedules, and cancels appointments systematically. (not a current functionality) Instant Info: Answers 90% of general queries (services, hours, starting prices) using her knowledge base. Why She Matters: Sophia frees up human staff to focus 100% on clients by automating 75% of administrative calls. Her warm, instant, and reliable service drives a professional brand image and maximizes confirmed appointments. She is a vital, always-on resource for business growth and staff focus. Built for the Liam Ottley × AAA Accelerator Hackathon

It guides non-profits through designing and managing capital campaigns by analyzing feasibility, projecting gift pyramids, setting strategies, and crafting comprehensive Cases for Support aligned with organizational goals.

Moves Management Agent analyzes donor engagement to identify phases, recommend personalized strategies, automate follow-ups, prioritize prospects, and generate communication content for non-profit fundraising.

It helps non-profits identify, engage, and steward professional advisors by profiling, developing engagement strategies, generating personalized communications, curating resources, tracking interactions, and facilitating partnerships.

NPI Insight Agent collects provider info, fetches NPI data, infers likely medical products by specialty, displays insights, and optionally pushes lead data to HubSpot, Salesforce, or Zoho CRM with fallback for other CRMs.

Database management agent assists non-profits with database selection, data migration, quality control, reporting, and data standardization to maintain reliable data infrastructure.

assists non-profits in engaging philanthropic families by designing legacy-building curricula, developing personalized engagement strategies, facilitating advisor collaborations, crafting impact stories, and curating legacy planning resources.

# Your plug-and-play WhatsApp assistant—automated, customizable, effortless. This WhatsApp agent makes it simple to manage your conversations without lifting a finger. Connect your account, set your instructions and tone, and let the agent handle the rest. Whether it’s for personal convenience or business automation, it ensures replies are fast, consistent, and always in your style. Features: • 📩 Receive & reply automatically – Handles incoming WhatsApp messages for you. • ⚙️ Custom instructions – Define exactly how the agent should respond. • 🎭 Set the tone – Choose whether you want replies to be formal, casual, or friendly. • 🔌 Plug and play – Quick to set up, no complicated steps required. • 🤖 Perfect for automation – Save time by letting the agent manage routine conversations.

Meet Scout, your AI-powered inbox assistant. Scout monitors your Gmail account, identifies support-related emails (refunds, complaints, product issues, customer questions), and delivers a clean, daily summary straight to your inbox. Instead of sifting through endless threads, Scout gives you: • Clarity at a glance: see the number of new enquiries and their categories. • Time saved: no more inbox triage. • Automated reports: a daily report of all emails reviewed and identifies urgent emails to follow up with quickly. How it works: 1. Scout reviews all new emails from the past 24 hours. 2. It filters and categorises genuine support requests. 3. You receive a single, easy-to-read report with snippets of each enquiry. Perfect for: Small businesses and lean teams who want to stay on top of customer service without hiring extra staff or drowning in email.

Platy is an Agent that can summarize an Pylon ticket, and turn it into a readable conversation log for your teams outside of Pylon.

Clara is an Agent that can summarize an Intercom conversation/ticket, and then review the ticket based on a rubric you provide. Then, she'll send this to Google Drive after you've reviewed the case.

**The first 20 Clones of this Agent are free, so get in quick! After this, this Agent will become paid.** Clara is an Agent that can summarize an Intercom conversation/ticket, and then review the ticket based on a rubric you provide. To use Clara, you'll need to link your Intercom account, then edit the rubric in the required variable in the Agent.

Idris is an Agent that can summarize an Intercom conversation/ticket, and turn it into a readable conversation log for your teams outside of Intercom. This version of Idris is not connected to any other platforms.

Idris is an Agent that can summarize an Intercom conversation/ticket, and turn it into a readable conversation log for your teams outside of Intercom. This Agent will then send your conversation log to a Notion database.