Customer Support

An intelligent agent that retrieves and analyses data from Shortcut, creates new stories based on insights, and provides comprehensive project management analytics. Capable of searching existing stories, analysing project trends, creating new stories with proper categorisation, and delivering actionable insights for agile teams.

Overview FitBiz AI Workforce is a comprehensive 6-agent B2B automation system designed specifically for gym owners, fitness studio managers and health club operators. It eliminates the manual work of member onboarding, program design, retention management and business reporting. Saving 25+ staff hours monthly while reducing churn from 9% to under 5%. Main Problem It Solves: Gyms struggle to scale personalised service without scaling headcount. Member onboarding is inconsistent (45+ min per client), trainers are overwhelmed with program design, members fall through the cracks leading to 9%+ monthly churn and owners lack actionable business intelligence. This workforce automates the entire member lifecycle from onboarding through retention while optimizing revenue. Key Features Automated Member Onboarding: Generates complete personalised packages in 30 seconds including welcome materials, 4-week training programs, nutrition guidance and 90-day success timelines, standardizing quality across all new members. Intelligent Retention Management: Creates automated 90-day touchpoint schedules with intervention scripts, identifies at-risk members 2+ weeks before cancellation and provides staff with actionable retention protocols that reduce churn by 50%. Revenue Optimization Intelligence: Weekly executive dashboards with at-risk member alerts, upsell candidate targeting with conversion probability scores and strategic recommendations that generate $15,000+ additional annual revenue per 100 members. Professional Document Delivery: Automatically formats and delivers all outputs as branded PDFs, editable Google Docs and Google Sheets via email, Google Drive, print queue and CRM-ready packages, saving 35-40 minutes per client in manual formatting. Facility-Optimised Programming: Generates training programs tailored to your specific equipment, class schedule and peak-hour constraints with built-in trainer implementation guides and injury modification protocols. Compliant Nutrition Guidance: Provides habit-based nutrition frameworks and trainer coaching scripts that add member value while staying strictly within legal scope of practice—no RD credentials required. How It Works Provide Gym Context (One-Time Setup): Input your facility details (equipment, class schedule, membership tiers, trainer names). This context is used to personalize all future outputs to your specific gym operations. Trigger Member Onboarding: Simply input new member details: name, age, goals, injuries/limitations, schedule preferences and membership tier. The system asks clarifying questions if needed. Workforce Generates Complete Package (30 seconds): Six specialised agents work together to create personalised training programs, nutrition guidance, retention protocols, coaching briefs and business intelligence updates. Receive Professional Deliverables: Client receives welcome packet, program, nutrition guide and editable progress tracker via email. Trainer receives coaching briefs and implementation guides. Owner receives business metrics update. All documents organised in Google Drive with print-ready versions queued. Execute Retention System: Staff follows automated 90-day touchpoint calendar with intervention scripts. System flags at-risk members proactively. Business intelligence dashboard provides weekly strategic priorities and upsell opportunities. Monitor Results: Track retention improvements, revenue increases and time savings through automated reporting. System learns and optimizes based on your gym's patterns. Use Cases Perfect for: Boutique Fitness Studios (50-100 members): Solo owners or small teams who need professional systems to compete with chains but can't afford full-time admin staff. Automates onboarding, standardizes quality and provides enterprise-level business intelligence. Mid-Size Gyms (200-500 members): Operations experiencing high churn (8-10% monthly), inconsistent trainer quality and manual reporting bottlenecks. System identifies at-risk members before cancellation, standardizes coaching across all trainers and generates actionable weekly dashboards. Multi-Location Fitness Chains (1000+ members): Operators struggling with quality inconsistency across locations and difficulty scaling best practices. Delivers identical member experience across all facilities, provides location-level benchmarking and centralizes business intelligence. Online Training Businesses: Remote coaches managing 100+ clients who cannot manually create custom programs for all. Enables scalable personalization with professional document delivery and systematic retention management. Personal Training Studios: High-touch boutique facilities where every client expects fully personalised programs but trainers are spending 30-45 min per program. Maintains personalization quality while reducing design time to seconds. CrossFit/Functional Fitness Gyms: Community-focused facilities needing systematic onboarding and retention to maintain culture at scale. Automates administrative work so coaches can focus on coaching and community building. Example Output For New Member "Sarah Chen, 36F, Premium membership, weight loss goal, lower back sensitivity": Generated in 30 seconds: ✅ Client Welcome Packet (PDF) - 4-page personalised document with her specific goals (lose 12kg by April wedding), trainer bio, facility orientation and first-week roadmap. ✅ 4-Week Training Program (PDF) - Mon/Wed/Fri 6am schedule integrated with gym's HIIT and Strength classes, exercises optimised for available equipment with lower-back modifications, clear progression protocol. ✅ Nutrition Habit Guide (PDF) - 4-week progression starting with "protein at breakfast and dinner" through "strategic lunch ordering" and "desk snacking control" tailored to her busy marketing director schedule. ✅ 90-Day Success Timeline (PDF) - Visual roadmap with Day 3, 14, 30, 60, 90 check-in dates, milestone celebrations and wedding timeline alignment. ✅ Progress Tracker (Google Doc - Editable) - Shared document for weekly check-ins, measurements, strength benchmarks and coach notes that both Sarah and her trainer can update. ✅ Coach Implementation Brief (PDF - Staff) - Quick-reference guide for trainer with Sarah's injury considerations, coaching cue cards, 14-day action calendar and intervention triggers. ✅ Orientation Checklist (PDF - Print-Ready) - Front desk checklist for Sarah's first visit with equipment tour, app setup and safety demonstrations. Plus for Business: ✅ Updated Business Dashboard - Member count +1, Premium tier growth, revenue impact $2,388 annual, at-risk monitoring activated. All documents delivered via email, organised in Google Drive folders, print queue ready and packaged for CRM upload. Result: Sarah gets professional, personalised experience. Trainer has clear implementation roadmap. Owner gains business intelligence. Total staff time: 10 minutes (vs. 45+ minutes manual). IMPORTANT: READ BEFORE USE By using FitBiz AI Workforce, you agree to the following terms: What This System Is: A business productivity tool providing general wellness guidance, fitness programming frameworks and nutrition education for fitness professionals. What This System Is NOT: Medical advice, diagnoses, treatment plans, medical nutrition therapy or a substitute for professional assessment by qualified practitioners. Your Responsibilities: Ensure all outputs comply with your jurisdiction's scope of practice laws Require clients to obtain medical clearance before starting programs Review all system outputs before use with clients Exercise professional judgment and modify recommendations as needed Maintain appropriate liability insurance and follow all applicable regulations Comply with data privacy laws (HIPAA, GDPR, etc.) - do not input protected health information Obtain proper client waivers, informed consent, and health screening Follow referral protocols when services are beyond your qualifications Liability: You retain FULL responsibility for all client interactions, program safety, and professional conduct. The creator and Relevance AI assume NO liability for injuries, medical complications, business losses, or damages arising from system use. No Guarantees: Results vary by implementation and circumstances. Revenue projections are estimates, not guaranteed outcomes. System provided "AS IS" without warranties. Your Rights: The creator may modify or discontinue this workforce at any time. Continued use constitutes acceptance of changes. BY USING THIS WORKFORCE, YOU ACKNOWLEDGE YOU'VE READ AND AGREE TO THESE TERMS. If you do not agree, do not use this system.

💬 WhatsApp AI Agent – Your 24/7 WhatsApp Assistant Automate, organize, and enhance your WhatsApp conversations with smart AI! This agent instantly replies to all incoming messages with friendly, clear, and professional answers. It remembers your chat history, keeps context, and helps you plan, schedule, and organize your day. No more missed messages or forgotten follow-ups! 🔹 Key Features Instant, warm replies to every WhatsApp message. Remembers previous chats for smooth, natural conversations. Helps with planning, scheduling, and quick info lookup. Auto-saves new contacts and manages multiple chats. Retrieves chat history for context-aware responses. Sends messages, starts new chats, and personalizes replies. Respects your privacy and keeps conversations professional. 🔹 Who Is This For? Busy professionals who need help managing WhatsApp. Small business owners automating customer chats. Customer service teams for fast, friendly replies. Anyone wanting a smart chat organizer. 🔹 Tools That Help Get all chats and messages. Fetch user profiles. Start new chats and send messages. ✨ Try WhatsApp AI Agent now

NPI Insight Agent collects provider info, fetches NPI data, infers likely medical products by specialty, displays insights, and optionally pushes lead data to HubSpot, Salesforce, or Zoho CRM with fallback for other CRMs.

Built for the Liam Ottley × AAA Accelerator Hackathon Onboarding Mentor helps new hires get instant answers to questions about company handbooks and SOPs without interrupting team members.

Sophia: Your AI Virtual Receptionist Sophia provides seamless, 24/7 customer service for Foils & Fades. Her core function is automating operational tasks to maximize efficiency and client experience. What She Does: 100% Call Coverage: Acts as the first point of contact for every inbound call, ensuring zero missed booking opportunities. Appointment Management: Books, reschedules, and cancels appointments systematically. (not a current functionality) Instant Info: Answers 90% of general queries (services, hours, starting prices) using her knowledge base. Why She Matters: Sophia frees up human staff to focus 100% on clients by automating 75% of administrative calls. Her warm, instant, and reliable service drives a professional brand image and maximizes confirmed appointments. She is a vital, always-on resource for business growth and staff focus. Built for the Liam Ottley × AAA Accelerator Hackathon

Send a message to someone you know via their WhatsApp ID.

This tool updates the priority level of a Freshdesk ticket using the Freshdesk API. Supports priority levels 1-4 (Low, Medium, High, Urgent). Used for when you support agent identifies a high urgency ticket and needs to escalate to a human, or management. Instructions can be found in this video: https://youtu.be/uIDeP-mbX5k Built for the Liam Ottley × AAA Accelerator Hackathon

It helps non-profits identify, engage, and steward professional advisors by profiling, developing engagement strategies, generating personalized communications, curating resources, tracking interactions, and facilitating partnerships.

Database management agent assists non-profits with database selection, data migration, quality control, reporting, and data standardization to maintain reliable data infrastructure.

It guides non-profits through designing and managing capital campaigns by analyzing feasibility, projecting gift pyramids, setting strategies, and crafting comprehensive Cases for Support aligned with organizational goals.

assists non-profits in engaging philanthropic families by designing legacy-building curricula, developing personalized engagement strategies, facilitating advisor collaborations, crafting impact stories, and curating legacy planning resources.

Paste a public Loom video URL and this tool will automatically download the video and return a direct link to the hosted file. The resulting video URL can be opened by agents and used in tasks or downstream automations—no manual steps required.

Built for the Liam Ottley × AAA Accelerator Hackathon Customer Feedback Analyzer analyzes customer reviews, surveys, and support chats to extract sentiment insights, identify improvement themes, and generate actionable Customer Insight Reports.

Automatically analyze and prioritize Freshdesk tickets using AI—no manual triage required. Priority Analyzer receives tickets via webhook, evaluates business criticality using AI, and assigns the correct priority level (Low, Medium, High, or Urgent). It analyzes system criticality, affected users, revenue impact, and time sensitivity, then updates the ticket and posts its analysis as an internal note. Why It Matters: Support teams miss urgent issues buried in ticket queues, causing delayed responses to critical problems. Automated AI triage ensures urgent issues get immediate attention. Unlike traditional systems that over-emphasize impatient customers, LLMs analyze request urgency with nuance based on actual business impact. How It Works: Webhook triggers on ticket creation → AI analyzes content → Determines priority → Updates ticket priority via API → Posts analysis note. Fully automated in seconds. Built for the Liam Ottley × AAA Accelerator Hackathon by TicketCloserAI.com

Transform Pylon support tickets into structured feature requests automatically. Fiona reads your support tickets, analyzes screenshots, and creates comprehensive feature request reports that your product team can act on immediately. What Fiona Does: 📋 Extracts ticket details from Pylon support conversations 🖼️ Analyzes screenshots to understand visual context 📝 Generates structured reports with User Problem, Suggested Solutions, and Current Workarounds sections ✨ Saves time by automating the manual work of translating customer feedback into actionable requests Perfect for: Support teams using Pylon who need to escalate issues to product Product managers who want consistent, detailed feature request formatting Teams looking to streamline their customer feedback loop How to Use: Simply send Fiona a Pylon ticket URL, ID, or number. She'll read the conversation, process any screenshots, and deliver a professionally formatted feature request ready to share with your product team. Bonus Integration: Pair Fiona with the Linear Assistant in a Workforce to automatically send feature requests to Linear projects for tracking!

This agent works with you to handle customer support messages (using Intercom). If it doesn't know an answer to a question, it'll ask you to provide one, then it'll save it for future answers.

Managing customer chats, bookings, and info requests on WhatsApp can get messy fast. The WhatsApp AI Agent keeps things smooth by handling messages, scheduling, and responses intelligently. What It Does Understands intent and context, not just keywords Books meetings via Google Calendar Searches the web for real-time info Manages threads to keep chats organized Adapts tone for professional, human replies Protects privacy with no data stored beyond the chat Benefits Faster replies and fewer mistakes Everything managed in WhatsApp—no app switching Consistent tone and reduced workload The WhatsApp AI Agent simplifies communication so you can focus on higher-value work.

Platy is an Agent that can summarize an Pylon ticket, and turn it into a readable conversation log for your teams outside of Pylon.

Idris is an Agent that can summarize an Intercom conversation/ticket, and turn it into a readable conversation log for your teams outside of Intercom. This version of Idris is not connected to any other platforms.

Idris is an Agent that can summarize an Intercom conversation/ticket, and turn it into a readable conversation log for your teams outside of Intercom. This Agent will then send your conversation log to a Notion database.